All orders are shipped ONLY via SF Express
(residential address / commercial address/ SF stations /SF pick up points)
HKD$1,000 or above : Free local shipping
Below HKD$1000: $30 up delivery
(Actual amount will be subject to the total weight and location)
Delivery time:
5-7 working days excluding bank holidays and public holidays.
Delivered during weekdays
No delivery available on Saturday, Sunday or public holidays
Cost of International Express delivery service is determined by the weight of the items ordered.
You will receive your order tracking link through e-mail once the order has been shipped.
All applicable custom fees, taxes and duties are the sole responsibility of the customer.
Custom authorities require that we state the value of your order directly on your package.
It is at the sole discretion of custom agents to release your package.
Note, in rare occasions custom agents may delay delivery of some packages.
NO alterations of order and no returns will be arrange for wrong order after the customer’s confirmation.
NO return or exchange eligible for sales item.
Before ordering, please refer to the full product descriptions or contact us for any size enquiries.
Please notify within 3 days upon receiving the order if you need to exchange for size.
The size for the exchanged product is subject to the availability of the product.
Courier charges are on the customer’s expense.
Please notify within 3 days upon receiving the order.
Products of the same style and size will be provided subject to the availability of the product.
Courier charges (both ways) will be covered by iNDIPANDANT.
Colour aberration might occur due to different factors, such as individual computer monitors and lighting.
Sizes are all measured by human, and there might be a slight discrepancy of 1-2cm.
Return items for exchange must be in original and good conditions.
Please use registered and traceable services when returning your package.
NO refunds ,under no circumstances, would be arranged.
Exchange / Store credit will be provided upon inspection & approval.
Upon dispute, iNDIPANDANT reserves the right to make the final decision on all return cases.
